Shipping Policy — Layerkins

Everything we make is printed to order, so shipping happens in two phases: production, then transit. Here's what to expect.

Production time

Production starts after you approve the design proof (where applicable) and your payment clears.

Small items (single mini, charm, keychain): 3–5 business days
Standard items (figurines, gift sets): 5–10 business days
Larger or hand-painted items: 2–3 weeks
Bulk orders (10+ pieces): 2–4 weeks, depending on size

These are estimates. We'll give you a more specific timeline with your quote and keep you posted if anything shifts.

Shipping time

We ship via USPS by default, with UPS and FedEx as upgrade options.

Domestic (US): typically 3–5 business days with USPS Priority Mail
Domestic Express: 1–2 business days, additional cost
International: 7–21 business days, depending on destination and customs

Shipping cost

Calculated at checkout based on size, weight, and destination. We don't mark up shipping — you pay what the carrier charges us, plus the actual cost of packing materials.

Tracking

You'll receive a tracking number by email when your order ships. If you haven't received it within the expected production window, email hello@layerkins.com and we'll check on it.

Local pickup

If you're in the Birmingham, Alabama area, local pickup is available by appointment. Mention this when you request your quote.

International orders

We ship worldwide except where prohibited by law or where shipping costs would be unreasonable for both of us.

Customs and duties are your responsibility. We declare items at their actual value and can't mark orders as "gift" or undervalue them. Delivery times are estimates; customs delays are out of our control.

Lost or damaged in transit

If your package is marked delivered but you haven't received it:

Check around your property and with neighbors first.
Contact the carrier directly (USPS, etc.) to file a claim.
Let us know. We'll do what we can to help — including reprinting if we determine it was lost in our care.

For damaged packages, photograph everything before unpacking and email us within 7 days.

Address accuracy

Please double-check your shipping address at checkout. If a package is returned to us due to an incorrect address, we'll reach out for the correct address — you'll be responsible for reshipping costs.

Contact

hello@layerkins.com
Phillippo Ventures LLC dba Layerkins
Birmingham, AL